Accruent EMS
69 Case Studies
A Accruent EMS Case Study
Thermal Energy Corporation (TECO), a not-for-profit provider of district energy services, faced significant operational challenges due to its management of over 20,000 engineering documents stored in various physical and digital formats. This disjointed system made it difficult to locate critical information and posed a risk of losing invaluable legacy knowledge as experienced employees neared retirement. To address this, TECO partnered with vendor Accruent to implement its RedEye solution for comprehensive digital document management.
Accruent's RedEye solution consolidated TECO's vast collection of documents into a single, searchable digital repository. This implementation drastically reduced search times for critical information from days or weeks to mere seconds. The solution also facilitated the retention and transfer of critical legacy knowledge through integrated training materials, ensuring operational continuity. By providing a centralized source of truth, Accruent enabled TECO to preserve institutional knowledge and enhance its operational efficiency.