Case Study: Purdue University streamlines campus scheduling with Accruent EMS

Purdue University unifies 300 nonacademic spaces with Accruent EMS

Purdue University, a leading research institution, faced a fragmented and inefficient process for managing reservations across its 300 non-academic spaces. Different departments used separate systems, leading to a clunky customer experience where all requests had to be made via phone or email. The university needed a unified platform from a vendor that could also meet its strict PCI compliance requirements, leading them to select the Accruent EMS solution.

By implementing Accruent EMS, Purdue University successfully consolidated all scheduling into a single system. The solution provided critical PCI compliance and transformed the reservation process through customer-facing visibility and automated rules. The results included streamlined operations, a significantly improved customer and staff experience, more accurate reporting, and a reduced administrative workload.

Purdue University