Case Study: a largest private, not-for-profit hospital in Arkansas achieves compliance and simpler upgrades with Accruent EMS

Largest Private, Not-for-profit Hospital in Arkansas simplifies upgrades and enables access from any device with Accruent EMS

The largest private, not-for-profit hospital in Arkansas faced a challenge in upgrading from an on-premise platform to Accruent's TMS OnLine. Their corporate compliance department had initially shelved the project in 2016 due to security concerns over protecting health information. The hospital's goal was to free its team from reliance on its internal Information Systems department and enable remote access for submitting work orders from any device.

Accruent addressed these concerns with increased security protocols, ultimately gaining compliance approval for the move to TMS OnLine. The solution provided simplified, automatic system upgrades handled by Accruent and gave the team the ability to access data from outside the secured network. This resulted in a highly efficient rollout of QR codes for web requests, saving the team significant time and making the process a positive experience.