Accruent EMS
15 Case Studies
A Accruent EMS Case Study
Duke University, a leading private research university in Durham, North Carolina, needed a better way to manage campus scheduling as its operations grew. After using Accruent EMS in athletics and upgrading over time, the university still faced silos and inconsistent room and building naming across systems, which made scheduling and reporting difficult.
Accruent EMS implemented EMS campus-wide, giving Duke a single solution for hoteling, room and resource booking, event management, and service-provider coordination across multiple departments. The result was improved standardization, automation, and visibility, and Duke is now further expanding the platform with mobile access and integrations with PeopleSoft, Outlook, Zoom, and Teams to streamline scheduling even more.