Case Study: Chuy’s reduces equipment downtime by 25% with Accruent EMS

Chuy’s cuts equipment downtime by 25% with Accruent EMS

Chuy's, a Tex-Mex restaurant chain, faced challenges managing its equipment maintenance and vendor payments across its growing number of stores. Their paper-based system was inefficient and error-prone, making it difficult to track costs, automate approvals, and implement a preventative maintenance program. To address this, Chuy's partnered with vendor Accruent and implemented their Accruent Maintain solution.

Accruent provided a centralized system to manage work orders, assets, and vendors. The solution automated approval workflows, integrated with their accounting software, and established a preventative maintenance program. The results were significant, including a 25% reduction in equipment downtime, over $10,000 in savings for Operations across five stores in one year, and time savings of 10% for Operations, 25% for Accounts Payable, and 20% for Fixed Asset Accounting.

Chuy’s