Case Study: a Big 4 accounting firm reduces real estate costs with Accruent EMS

Big 4 Accounting Firm cuts unused space to 49% with Accruent EMS

A Big 4 accounting firm with 4,500 employees at its New York City headquarters lacked visibility into how its office space was actually being used. Their existing hoteling software tracked reservations but could not confirm if the booked space was utilized, leading to a challenge in understanding true utilization rates and controlling significant real estate costs. They turned to the vendor Accruent and its EMS solution to address this issue.

By implementing Accruent EMS, the firm gained the ability to capture actual office attendance and compare it against reservations. This revealed that a substantial amount of space was consistently vacant. Armed with these insights, the firm vacated and sublet several floors, saving $85 million over five years and moving real estate from its second-largest to third-largest expense. Accruent's solution is projected to generate an additional $97 million in savings, translating to about $36 million in annual savings.

Big 4 Accounting Firm