Case Study: Urban Libraries Council achieves a unified member hub and streamlined management with Accrisoft Freedom

Urban Libraries Council - Customer Case Study

The Urban Libraries Council, a premier membership organization for North America's public library systems, faced the challenge of managing its membership, finance, and event data across disparate spreadsheets. This inefficient process created operational headaches and limited their ability to use automation. They turned to Accrisoft for a solution using its Freedom membership management software.

Accrisoft implemented a new Member Hub website and software solution that integrated the council's finance, events, and membership data into a single, centralized system. This eliminated their reliance on spreadsheets and provided the freedom to automate key processes. The results included a more engaging member experience, featuring a streamlined login portal, a searchable event calendar with easy registration, and a secure Knowledge Exchange with exclusive, downloadable resources for members.

Urban Libraries Council