Case Study: Bandit Industries achieves record sales with AccountMate CRM

Large Chipper Manufacturer Achieves Record Sales Aided by AccountMate CRM

Bandit Industries, a large manufacturer of wood chippers, stump grinders, forestry mowers, and waste reduction machines, faced rapid growth that exposed serious problems in its existing system. Inconsistent record keeping, duplicate data, separate databases for sales and accounting, and a lack of real-time reporting made it difficult to manage customer relationships, financials, and increasing operational demands. AccountMate was brought in to provide an integrated accounting and CRM solution.

Bandit Industries implemented AccountMate’s SQL accounting system and CRM, powered by INFOtrac, to centralize data, automate processes, and improve reporting and customer follow-up. The result was the elimination of duplicate entries and manual spreadsheets, better visibility into warranty claims and customer interactions, and faster, more accurate access to business information. With AccountMate, Bandit says it saved significant time, improved accountability, and supported record-breaking sales through a more efficient, integrated operation.

Bandit Industries Inc

Julie Severn

Office Computer System Manager