Case Study: Samsara achieves standardized enterprise trial excellence with Accord

Samsara standardizes 3–12 month enterprise trials with Accord

Samsara, a leading IoT platform, faced significant challenges managing its complex 3-12 month enterprise trials. The process was chaotic and inconsistent, managed through spreadsheets and Google Docs, which created operational inefficiency, limited leadership visibility, and an inconsistent customer experience. This prompted the company to seek a solution from Accord.

By implementing Accord Playbooks, Samsara standardized its trial processes. The solution provided a single point of truth, giving leadership unparalleled visibility and ensuring a consistent, high-quality customer experience. The results included improved operational efficiency and rich engagement data, with the team tracking key metrics like trial conversion rates for deals managed through Accord.

Samsara