Case Study: Wisconsin Hospitality Group cuts training costs and boosts retention with Accord LMS

Wisconsin Hospitality Group cuts training costs by 15% with Accord LMS

Wisconsin Hospitality Group (WHG), a restaurant-management company operating 118 restaurants, faced significant challenges with high employee turnover and the substantial cost of onboarding approximately 5,000 new hires annually. They needed a restaurant LMS from Accord LMS that could integrate seamlessly with their company portal and other websites to streamline this constant training process.

By implementing the Accord LMS solution, WHG achieved remarkable results. Employee satisfaction increased, and turnover at their Applebee’s locations dropped by approximately 11%, saving $68,000 per year in hourly training expenses. The overall cost of onboarding and training each employee was reduced by 15%. Managers also saved time, allowing them to focus on improving the guest experience instead of administrative training tasks. Accord LMS provided the right training to employees exactly when they needed it.

Wisconsin Hospitality Group