Case Study: Fairbanks Scales achieves 90% safety training completion and 60% reduction in injury costs with Accord LMS

Fairbanks Scales - Customer Case Study

Fairbanks Scales Inc., a 180‑year‑old industrial weighing company with about 500 employees, was losing customers after its safety record slipped. The company’s outdated, clunky LMS made required training hard to find, and the training team needed a solution that integrated with SharePoint, supported role‑based assignments and included gamification to boost compliance.

Fairbanks implemented the web‑based Accord LMS, using its SharePoint connector, customizable UI, integral role‑based course assignments and built‑in gamification to simplify access (targeting three clicks or less). Training completion rose from 45% to 90%, annual injury‑related costs fell by 60%, the company’s safety index was restored, clients welcomed them back on site, and safety incidents declined quarter over quarter.

Fairbanks Scales

Ron McGuinty

Training Manager