Case Study: Background screening CRA achieves reliable same-day reporting and service expansion with Accio Data

CRA Pre-employment and Residential Background Providing Company - Customer Case Study

CRA, a consumer reporting agency providing pre-employment and residential background checks—often with same-day turnaround—had relied on FRS for years but struggled with its lack of integrations and virtually non-existent customer support. Frustrated by the inflexibility and service gaps, the CRA evaluated alternatives including Accio Data as they sought a platform that would preserve their speed and client service.

Accio Data deployed its Accio Edge platform, giving the CRA flexible integration options and rapid, responsive support (staff routinely answered calls or emails in minutes). The result: restored same-day reporting without headaches, a new applicant portal, integration with drug‑testing vendors that lets clients order and schedule tests, and a clear path to expand services thanks to Accio Data’s power and support.

CRA

Kellie

Executive