Case Study: University of West London achieves a faster, fully automated global process with accessplanit

University of West London reduces exam cycle from 6 weeks to 6 days with accessplanit

University of West London’s London College of Music Exam Board needed to replace a slow, paper-based process for managing over 22,000 annual enrolments and worldwide exam administration. Working with accessplanit and its training management software, the team wanted a secure, automated system that could reduce errors, support online booking and payment, and give different user groups the right access.

accessplanit implemented a customised worldwide rollout of the new system, automating bookings, payments, and exam administration across multiple regions. The result was a major efficiency gain: the end-to-end process was cut from six weeks to just days, more than 90,000 bookings are now handled annually, and instant online payments have reduced cheque clearing while improving transparency, security, and GDPR compliance.

University Of West London

Mary Cameron

Project Manager