Case Study: Lagoon Watersports achieves streamlined course administration and 20% growth with accessplanit

Course Administration is Plain Sailing for Lagoon Watersports

Lagoon Watersports, a watersports training and sailing school operating across three centres, needed a better way to manage course bookings, administration, resources, and customer communication. Before accessplanit, the team relied on a customised FileMaker Pro system that was slow, manual, and prone to duplication and errors, especially when processing online bookings from the website.

accessplanit implemented a cloud-based training management solution with front-end booking integration, resource management, and communication tools, including a visual resource calendar. The result was streamlined operations across all three centres, improved communication through eCampaign and SMS, and more efficient use of courses and equipment, supporting a 20% increase in course participation.

Lagoon Watersports

Seb Rouse

Director