Case Study: University of the Arts London achieves reduced admin and improved customer service with accessplanit

Automating course administration radicalised marketing and communications for university

University of the Arts London faced the challenge of managing course administration more efficiently while improving marketing and communications for its training and course offerings. Using accessplanit’s training management software, the university sought a way to reduce manual admin and support a better customer experience.

accessplanit automated key course administration processes, helping University of the Arts London cut admin work by at least 50% and free teams to focus on higher-value customer service. The university also reported increased profits year on year, showing a measurable business impact from accessplanit’s solution.

University of the Arts London

Jo White