Case Study: Young Women's Trust achieves streamlined Direct Debit donation collection and remote payment processing with AccessPay

YWT use AccessPay to collect charity donations via Direct Debit

Young Women's Trust, a UK charity supporting women aged 16–30 at risk of poverty, relied heavily on Direct Debit donations but needed an affordable, all‑in‑one cloud solution to manage Direct Debits, Bacs reporting, payroll and accounts payable while integrating with IRIS Exchequer and Raiser's Edge. After finding a competitor quote too expensive, the charity selected AccessPay to collect donations via Direct Debit and meet their requirement to operate securely from any location.

AccessPay delivered a pre‑configured cloud solution that accepted files from Young Women's Trust’s back‑office systems for a smooth onboarding, allowing staff to work remotely and submit urgent payments from home. The change simplified payment administration—“very easy to use, and it makes the admin side of payments much easier,” said Janet Redman—while giving the charity secure, anytime access and a cost‑effective alternative to their earlier quote.

Young Women’s Trust

Janet Redman

Director of Finance and Resources