Case Study: Stena Line achieves seamless international payroll and collections with AccessPay

Stena Line set sail for success with AccessPay

StenaLine, a leading European ferry operator with 21 routes and thousands of employees, faced a critical payments disruption when their bank retired its international payments capability. This threatened the company’s ability to process international payroll and domestic Direct Debit collections across Europe, risking significant revenue loss and reputational damage. StenaLine urgently needed a replacement that would reintegrate their global banks with back-office systems with minimal internal disruption.

AccessPay stepped in with its Bank Integration Platform to rapidly re-enable connections between StenaLine’s back-office and banks, preserving the existing banking infrastructure and supporting the company’s enterprise digital transformation and security requirements. The solution restored international payroll and collections functionality, made payments administration easier for finance teams, and helped StenaLine avoid potential revenue and reputation losses — ultimately boosting customer retention and expanding revenue streams through a frictionless collections process.

StenaLine

Csilla Nemeth

Finance System Controller