Case Study: Helpling pays several hundred cleaners in under five minutes with AccessPay

Providing opportunities to fuel Helpling's business growth

Helpling, a gig-economy platform that connects consumers with domestic cleaners, faced a significant challenge in scaling its payment process. Their manual method of paying hundreds of self-employed cleaners was time-consuming, prone to error, and relied on a traditional online banking portal. They sought a cloud-based technology partner to create a reliable and efficient process, selecting AccessPay and its ERP-to-Bank integration platform for the solution.

By implementing AccessPay's cloud-based banking connectivity platform, Helpling automated its payment operations. The solution enabled the company to pay all of its partners in less than five minutes, a process that previously took hours. This revolutionised their payments processing, resulting in significant cost savings, boosted efficiency across their supply chain, and freed up employee time to focus on customer and cleaner engagement instead of manual administrative tasks.

Helpling

Will Herrmann

Director, Financial Planning Lead and Strategic Planning Lead