Case Study: Maria Mallaband achieves greater payment efficiency and security with AccessPay

Maria Mallaband preserve efficiency & increase security

Maria Mallaband Care Group, one of the UK’s largest independent care home providers, needed a smooth alternative after switching 35 bank accounts away from NatWest Paymaster. The finance team wanted to keep existing payment processes intact while improving efficiency and adding stronger protection against fraud and human error. AccessPay was chosen as the all-in-one payments platform, supporting BACS, payroll, same-day payments, and Direct Debits across multiple departments.

AccessPay mirrored Maria Mallaband’s existing setup so the transition felt seamless, with the same file uploads and day-to-day workflow the team was already used to. The business now uses AccessPay for BACS, payroll, and Direct Debits, and has also adopted Account Name Verification and Payments Screening to add extra checks and security. The result is a single-login, multi-account payments solution that preserves efficiency while strengthening compliance and fraud prevention.

Maria Mallaband

David Baggley

Treasury Accounts Manager