Case Study: City Box Holding B.V. achieves automated, two‑click payment processing and significant cost savings with AccessPay

City Box Holding B.V. - Customer Case Study

City Box Holding B.V., the largest self-storage operator in the Dutch market with 23 branches, faced growing payment and collection demands—processing thousands of Direct Debits and Direct Credits monthly—while coping with manual data entry, complex ERP-to-bank processes and the need for SEPA expertise. To address this, City Box selected AccessPay and its cloud-based payment and cash management solution, including an open API to connect back-office systems to banks.

AccessPay implemented an automated, cloud-hosted payments platform that removed manual approvals and streamlined Direct Debit/Direct Credit flows, enabling transactions to be processed without manual interruptions. The result for City Box was measurable: thousands of monthly transactions handled automatically, a “two-click” approval workflow cited by the CFO, significant cost and productivity savings, simplified payment and collection processes, rapid implementation and ongoing technical support from AccessPay.

City Box Holding B.V.

Ronny Schuyt

CFO