Case Study: Lakeridge Resort achieves 15% lift ticket revenue growth with accesso Paradox

Lakeridge Resort increases lift ticket revenue 15% with Accesso

Lakeridge Resort, a family-focused ski hill in Ontario, faced operational challenges due to its reliance on a disconnected patchwork of manual processes, a POS system, and phone reservations. This complexity slowed guest check-in, created heavy call volume, and made it difficult to forecast demand. To address this, the resort turned to accesso and its purpose-built accesso Paradox platform.

By implementing accesso Paradox, Lakeridge gained a single system for ticketing, lessons, rentals, and reporting. The solution enabled online bookings, variable pricing, and automated digital waivers. The measurable results for Lakeridge included a 15% increase in lift ticket revenue, a 60% labor reduction in lesson registration, and $50,000–$60,000 in protected revenue through resort credit alternatives. accesso's platform also provided real-time dashboards that improved forecasting and streamlined onsite guest flow.

Lakeridge Resort