Case Study: Iron Mountain Hot Springs increases revenue and staff satisfaction with accesso Freedom

Iron Mountain Hot Springs boosts order size 20% with Accesso

Iron Mountain Hot Springs faced operational challenges when shifting to a reservation-based model, requiring a better system to manage guest flow and a more robust point-of-sale for food and beverage. The vendor accesso implemented its accesso Freedom solution to streamline this transition.

The solution included mobile-first ordering and integrated fixed POS systems, supported by hands-on implementation from accesso. This led to a 20% increase in overall order size, with mobile food orders being 10-15% larger, and allowed staff to be fully trained in under two hours, boosting revenue and staff satisfaction.

Iron Mountain Hot Springs

Aaron McCallister

General Manager