Case Study: Internet Marketing Experience protects clients from ADA litigation with accessiBe

Internet Marketing Experience protects clients from ADA litigation in 60 days with accessiBe

Internet Marketing Experience (ime), a web design agency, faced a challenge when two of its clients received ADA demand letters threatening lawsuits, despite having existing accessibility measures in place. This created an urgent need to demonstrate compliance efforts and mount a strong legal defense for their clients, one of whom was already using the accessiBe service.

accessiBe provided its Litigation Support Package, which included a swift response plan, direct support for the client's attorney, and key documentation delivered within 14 days. The result was that all legal escalation halted with no further contact from the accusing attorney, ensuring business continuity. This success validated accessiBe's credibility, enhanced client trust for ime, and allowed the agency to build a stronger, more protective framework for its future business contracts.

Internet Marketing Experience (ime)