Access
24 Case Studies
A Access Case Study
UFCW Local 1262, New Jersey's largest local labor union, faced a significant challenge with a growing backlog of membership applications due to a manual, paper-based process. This strain on resources compromised data accuracy and hindered service delivery. To address this, the union partnered with Access for a document imaging and data entry solution.
Access implemented a hosted document imaging solution to digitize and index applications, alongside a full data entry service. This solution reduced application processing time by 85%, cutting turnaround from two weeks to just two days. Access also significantly improved record accuracy through its multi-step quality control process and decreased the operational burden on the union's staff, eliminating the need for additional hires.