Case Study: Online Retailer achieves faster HR document access with Access

online retailer cuts HR document retrieval time by 50% to 60% with Access

Online Retailer, a large enterprise with over 1,400 employees, faced a significant challenge with its labor-intensive, paper-based system for managing HR documents. The process of retrieving physical files was highly inefficient, taking 20-30 minutes per request and hampering productivity. They turned to vendor Access for a solution, seeking to digitize their records to improve efficiency, security, and business continuity.

Access implemented its scanning service and a cloud-based document management system integrated with Workday. This solution provided the HR team with digital access to files, slashing retrieval time to just a few minutes and achieving a 50-60% time savings. The results included dramatically increased productivity, improved security through access permissions, and unparalleled convenience for both in-office and remote team members.