Case Study: Hackensack University Medical Center achieves faster, HIPAA-compliant patient records access with Access

Hackensack University Medical Center migrates 1.2 million patient records with Access

Hackensack University Medical Center (HUMC) struggled to efficiently manage and retrieve over a million physical and digital patient records while ensuring compliance with HIPAA and state regulations. Their existing processes were time-consuming, made compliance difficult to prove, and ultimately impacted patient care. To address this, HUMC partnered with Access for a comprehensive records management solution.

Access implemented an off-site record storage solution supported by barcode tracking, workflow automation, and a centralized management platform. This included services like digital file delivery and secure destruction. As a result, HUMC now benefits from fast, reliable record retrieval, with staff able to view electronic files in under an hour. The solution significantly reduced the time staff spent locating files, improved patient care, and provided a fully compliant and scalable system for future needs. Access physically relocated 1.2 million records for over 75 departments during the transition.

Hackensack University Medical Center