Case Study: VIP Supply Co achieves streamlined B2B operations with Access Solutions

VIP Supply Co unifies B2B operations with Access Solutions and hourly inventory sync

VIP Supply Co, a family-owned restaurant supplies distributor, faced operational challenges due to using two separate Shopify sites. This disjointed setup created disconnected data, clunky workflows, and significant administrative overhead, preventing the company from scaling efficiently. They partnered with Access Solutions to build a unified B2B platform on BigCommerce that could support their multi-location business model and integrate with their existing systems.

Access Solutions delivered a comprehensive BigCommerce solution that integrated with Fishbowl IMS for real-time inventory sync and QuickBooks for automated accounting. Key features included a company hierarchy system for restaurant groups, stored payment methods with ACH support to reduce transaction fees, and customer-specific pricing. The new platform eliminated manual workflows, reduced admin overhead, and provided a superior self-service experience for customers, finally positioning VIP Supply Co for efficient growth.

VIP Supply Co