Case Study: Skin Elite achieves faster checkout and more reliable payments with Access Solutions

Skin Elite speeds checkout and cuts payment failures with Access Solutions

Skin Elite, an established e-commerce skincare retailer, faced critical challenges with their online platform. Slow checkout times, frequent payment processing errors, and a broken deployment pipeline were negatively impacting customer experience and business operations. They engaged Access Solutions to address these issues on their BigCommerce store.

Access Solutions executed a series of targeted improvements, including establishing a structured deployment process and conducting a comprehensive code review to optimize performance. They identified a conflict with PayPal and recommended a migration to Stripe, which reduced transaction failures. The solutions implemented by Access Solutions significantly improved the checkout experience with faster load speeds and a higher completion rate, leading to a continued partnership for long-term support.

Skin Elite