Case Study: Globe Services Ltd achieves streamlined B2B operations with Access Solutions and BigCommerce

Globe Services Ltd cuts manual order processing time by 30-40% with Access Solutions

Access Solutions partnered with a leading nail manufacturer facing significant operational challenges. The client's legacy platform could not handle their complex catalog of over 6,000 SKUs or their sophisticated B2B pricing model, requiring extensive manual processes. The system also lacked real-time integration with their Sage X3 ERP, hindering efficiency for their 5,700+ business customers.

Access Solutions implemented a customized BigCommerce B2B Enterprise platform to address these issues. The solution included a complex B2B pricing system, a custom product finder, and full integration with Sage X3 for real-time synchronization. This resulted in a 30-40% reduction in manual order processing time, improved inventory accuracy, and increased customer satisfaction through new self-service capabilities and streamlined product discovery.

Globe Services Ltd