Access Group
213 Case Studies
A Access Group Case Study
William Sturges LLP, a 40-user London law firm with over two centuries of history, needed to modernise an ageing IT infrastructure to match its ambitions and client expectations. After a thorough selection process led by Office Manager Alex Bennett, the firm chose Access Group’s Access Legal hosted practice and case management system, including Financial Director and the Client Portal, to replace their on-premise setup.
Access Group implemented a fully hosted Access Legal solution with data migration, Citrix-enabled remote access and ongoing Tech Team support, resolving initial issues quickly and training staff for the new platform. The result was seamless business continuity during the COVID‑19 lockdown—staff worked from home with secure MFA in place, incoming post visibility via the system’s “post office” function, and maintained client service levels, with Access Group’s helpdesk getting users up and running within days.
Alex Bennett
Office Manager