Case Study: Total Legal Solutions achieves near-paperless operations and faster case processing with Access Group's Access Legal

Total Legal Solutions nears its goal of a paperless service with Access Legal Case Management Software solution

Total Legal Solutions, a Sheffield-based costs and claims provider serving the Insurance and Legal sectors, faced rapid growth (from 4 employees to 13 full‑time and 24 self‑employed in 18 months) and needed to centralise processes, speed up case handling, onboard staff from different firms, and move toward paperless file transfer with clients already using Access Legal. To address this, they adopted Access Group’s Access Legal Case Management Costs Drafting system.

Access Group implemented the Access Legal solution to automate bill drafting, calculations, redline production, diary/task management and electronic file transfer. The result was a centralised, scalable way of working with at‑a‑glance case histories, automated reminders, elimination of much paper and DX usage for compatible clients, savings of days of administrative work, faster turnaround times and the capacity to process larger volumes of cases more quickly.

Total Legal Solutions

Simon Wadlow

Business Development Manager