Case Study: St Francis Hospice boosts donor engagement and raises €4M+ annually with Access Group's thankQ CRM

St Francis Hospice Dublin chose Access thankQ CRM to improve their relationship with their donors

St Francis Hospice Dublin chose Access Group’s thankQ CRM to improve relationships with donors and strengthen its fundraising operations. The voluntary organisation provides specialist palliative care to over 1,600 patients a year in North Dublin and must efficiently raise more than €4 million annually; they needed reliable campaign execution, in‑depth reporting, quick access to data, and better insight into who their supporters are and how best to engage them.

Access Group implemented thankQ CRM to centralise donor data, streamline campaign management and deliver the reporting and analytics the hospice required. The solution gave St Francis Hospice faster access to supporter information, clearer campaign performance reporting and improved donor engagement — measurable improvements in data access and campaign execution that support their ongoing fundraising to fund care for the 1,600+ patients they serve and their goal of raising over €4 million a year.

St Francis Hospice