Case Study: Smooth Law builds a bespoke client journey with Access Legal Practice Management Software

Smooth Law builds bespoke client journey and manages 1000+ live claims with Access Group

The customer, Smooth Law, is a modern law firm that needed a flexible and efficient practice management solution to support its paperless operations and ambitious growth plans. They chose Access Legal's Practice Management software from The Access Group due to its proven reputation, Law Society endorsement, and inherent adaptability.

The Access Group's solution provided Smooth Law with the tools to develop entirely bespoke client journeys and case types in-house, eliminating software limitations. This resulted in over 1,000 live claims, faster client onboarding, and a fully transparent, self-service experience for clients through integrated tools like FileView and SecureDocs, ultimately future-proofing the firm's expansion.

Smooth Law