Case Study: Radfield Home Care achieves streamlined CQC compliance and cuts admin time with Access Group's Access Care Compliance

Radfield Home Care - Customer Case Study

Radfield Home Care, a family-owned domiciliary care provider established in 2008, needed to streamline and centralise compliance information, cut time spent on admin and paperwork, and avoid switching between multiple systems. To address these challenges they implemented Access Group’s Access Care Compliance as their governance and compliance platform.

Access Care Compliance gave Radfield Home Care a single integrated system for CQC-style audits, tracked action plans, real-time alerts and reporting, replacing spreadsheets and paper files. The Access Group’s solution significantly reduced staff time on admin, eradicated paper-based processes, improved confidence in CQC compliance, made trend-spotting and oversight easier across locations, and freed managers to focus on other priorities.

Radfield Home Care

Jessica Jenkinson

Governance and Operations Manager