Case Study: Aspire Care Group gains instant compliance visibility and reduced admin with Access Group's Care Compliance

ow Aspire Care Group were able to significantly reduce admin, improve productivity and drive up quality and compliance group-wide

Aspire Care Group, which provides residential care, supported living and respite services across the north east of England, faced growing challenges in maintaining quality and compliance as its services expanded. Using spreadsheets and Office 365 to track audits and inspections made it slow to spot underperforming services, created heavy manual admin for central and local teams, and hampered responsiveness. Aspire selected the Access Group’s Care Compliance solution (Access Care Compliance) to address these issues.

The Access Group implemented Access Care Compliance to centralise and automate quality and compliance management. The software delivered instant, group-wide visibility, reduced administrative workload, made it quicker to identify and support struggling services, and freed managers to spend more time on the floor. Access Group’s solution also streamlined mock inspections and CQC-style audits, improved stakeholder confidence, and drove measurable gains in productivity, responsiveness and overall compliance.

Aspire Care Group

Anoop Puri

Managing Director