Case Study: Museum of Science & Industry achieves streamlined visitor management and faster admissions with Access Group's LeisurePOS

Museum of Science & Industry - Customer Case Study

The Museum of Science & Industry in Manchester needed a comprehensive, end-to-end visitor management system to handle admissions, advance bookings, education and corporate events, retail and membership across a large site with temporary entrance points and heavy peak-day demand. The Museum engaged Access Group to deliver a LeisurePOS-based solution (implemented via Access Gamma) and to provide portable hardware for queue-busting and temporary entrances.

Access Group implemented LeisurePOS modules for Admissions, Booking & Event Management, Retail POS, Stock Control & Purchase Orders and Membership, with online credit-card authorization and the Gamma PalmTill handheld ticket/receipt printer for portable sales. The deployment gave the Museum streamlined admissions, faster transactions, better stock and membership control, and the ability to manage temporary entry points and reduce queueing on busy days—measurably improving visitor throughput and operational efficiency.

Museum of Science & Industry