Case Study: MacDonald Oates Solicitors achieves business growth and improved client service with Access Group's Access Legal managed IT solution

MacDonald Oates Solicitors focus on providing great customer service while leaving their IT to Access Legal

MacDonald Oates Solicitors engaged Access Group to improve client service by outsourcing their IT and upgrading to a modern legal practice platform. After evaluating options they selected Access Legal (including Access Legal Financial Director) as a hosted, scalable case management and accounting solution to deliver the efficiency and flexibility needed to support business growth.

Access Group implemented a fully managed, hosted Access Legal service with per-user, per-month pricing that removed in-house IT responsibilities and tightly integrated case management with legal accounting. The result: MacDonald Oates gained enterprise-level technology at a fraction of the usual cost, improved operational efficiency, a reliable office management system that connects the right data to the right people, and scalable capacity to grow without compromising client service.

MacDonald Oates Solicitors

Nick Ellin

Head of Operations