Case Study: Blue Arrow Care achieves paperless, safer care and monthly savings with The Access Group's People Planner - community

how Blue Arrow Care are saving at least £150.00 a month

Blue Arrow Care is a small home‑care provider (about 17 clients in their own homes in 2018) that struggled to choose the right scheduling and rostering system while needing to improve client safety, visibility of services, compliance and responsiveness. After evaluating many options, the team selected Access Group’s People Planner - community following a recommendation and demo that met their requirements.

Access Group implemented People Planner - community with supported onboarding and ongoing help, introducing electronic monitoring (telephone sign‑in/out), real‑time scheduling visibility and auditability and plans to integrate Access Care Planning to go fully paperless. The change delivered measurable benefits: at least £150 saved per month, faster audits, improved training oversight, and positive regulator feedback — a CQC overall rating of Good with Outstanding for Responsiveness — helping Blue Arrow Care improve safety and responsiveness.

Blue Arrow Care

Lucy Challis

Registered Manager