Case Study: Assist Care Group achieves 22% more shifts and reduced staff turnover with Access Group’s EarlyPay

How Assist Care Group have boosted productivity while cutting recruitment and staff turnover with Access EarlyPay

Assist Care Group, a home-care provider operating across West Sussex and Surrey, faced the common sector challenge of filling unfilled shifts and reducing high staff turnover and recruitment costs. To address this, they partnered with Access Group to roll out Access EarlyPay, a pay-on-demand solution that gives carers immediate visibility of and access to earned pay.

Access Group implemented Access EarlyPay with minimal disruption, integrating with payroll and time-and-attendance systems and providing a straightforward setup and communications toolkit. As a result, EarlyPay users at Assist Care Group picked up 22% more shifts, staff engagement improved, turnover declined and the need to recruit fell—delivering measurable productivity and retention gains and potential savings of roughly £1.8k–3k per avoided recruit.

Assist Care Group

Tim Wilson

Managing Director