Case Study: Hansells achieves enhanced, cost-effective client service and firm-wide efficiency with Access Group's Access Legal

Hansells offer cost effective enhanced client service with Access Legal practice management software

Hansells Solicitors and Financial Advisers, a long-established firm with over 115 staff across seven Norfolk offices, needed a Practice Management solution to handle a broad range of cases, tailor workflows, reduce the cost of routine tasks and preserve personalised client service. After evaluating several providers they chose Access Group’s Access Legal practice management software for its scope of functionality and ease of use.

Access Group implemented Access Legal to centralise case and accounting data and provide tools such as CaseViewer, giving fee earners and accounts staff simultaneous, real-time access to case details. The result has been firm-wide efficiency gains—faster case processing, secure external access for a Costs Draftsman, improved in-court access to full case histories, and a scalable platform with plans to add SecureDocs to accelerate client capture and turnaround.

Hansells

Karon Harrison

IT Manager