Case Study: Erskine Care Homes achieves outstanding person-focused care and zero missed medicines with Access Group

Erskine Care Homes - Customer Case Study

Erskine Care Homes, which supports ex-servicemen and women across four care homes and a Veterans Village in Scotland, needed to balance robust, compliant record‑keeping and medication management with giving staff more quality, person‑focused time with residents. To meet this challenge they deployed Access Group’s online solution — Access Care Home Software / Access Care Suite — using mobile point‑of‑care and handheld devices to capture care records and medication administration in real time.

Access Group’s system gave Erskine a fully integrated care and medication management platform used daily across all sites, streamlining handovers, improving consistency of records, and giving managers a single view of activity and risk. The rollout eradicated missed medicines, enabled more detailed, person‑centred care plans that families and staff value, sped incident response and governance, and earned praise from the Scottish Care Inspectorate for clear, up‑to‑date documentation.

Erskine Care Homes

Heather Fyfe

Registered Nurse