Case Study: Blackadders achieves best-practice, centralised absence management with Access Group’s aCloud TeamSeer

Blackadders Achieve Best Practice Absence Management

Blackadders, one of Scotland’s leading legal firms, was struggling with fragmented absence processes—holiday planning handled by local administration, sickness tracked by HR at head office, and managers using spreadsheets and manual records—leaving them without a consolidated view of staffing. To solve this, Blackadders selected Access Group’s aCloud TeamSeer to provide a single, best-practice absence management system.

Access Group implemented aCloud TeamSeer to give Blackadders a central at-a-glance interface, Outlook calendar updates and automated management reports, centralising holiday management, improving staff visibility, avoiding clashes and delivering substantial time savings. The solution increased efficiency and confidence in team tracking at Blackadders; aCloud TeamSeer is proven to reduce admin time by up to 85% and many customers see employee absence fall by up to 25%.

Blackadders

Marion Miller

HR Manager