Case Study: Bi-Borough achieves integrated accountancy and increased efficiency with Access Group's Access Legal

Bi Borough Enjoy an Integrated Accountancy Process with Access Legal

Bi Borough Shared Legal Services, the joint legal division for Westminster and Kensington & Chelsea councils, needed to replace an outdated case management system to cope with high workloads, integrated accounting requirements and strict security for sensitive council work. After a two-year search they chose Access Group’s Access Legal solution (go-live May 2018) because it offered a fully integrated accounts function, Microsoft Outlook/Office integration and ISO 27001:2013‑accredited security.

Access Group implemented Access Legal, migrating and de‑duplicating data, integrating and rationalising document templates, and enabling single‑screen Outlook/Office workflows with automated monthly billing and auto-sent reports. The deployment delivered markedly increased efficiency, reduced reliance on third‑party tools, faster reporting and billing, stronger security and ongoing support — results Bi Borough say have created a smoother, less stressful case management process.