Case Study: Autism Bedfordshire achieves clearer supporter communications and streamlined fundraising with Access Group's thankQ CRM

Autism Bedfordshire chooses Access thankQ to better understand communications with its supporters

Autism Bedfordshire chose the Access Group’s thankQ CRM after struggling with an ageing database and having no way to track activity when they hired a corporate fundraiser. The charity needed to bring membership, fundraising and helpline data together to understand communications with supporters and better manage supporter interactions.

Access Group implemented Access thankQ CRM to centralise all supporter, membership and financial data in one easy-to-use system. The solution delivered a more modern interface, improved searching and reporting on every field, and linked financial information that saved time rekeying data; Autism Bedfordshire also highlighted the professional, supportive working relationship they had with Access Group during the rollout.

Autism Bedfordshire

Gill Christmas

Fundraising Manager