Case Study: Irises Support Services achieves consistent NDIS enquiries with Accentuate

Irises Support Services converts 4 new clients in 30 days with Accentuate

Irises Support Services, a Melbourne-based NDIS and allied health provider, faced the challenge of relying on unpredictable word-of-mouth referrals for growth. They partnered with the vendor Accentuate to implement a structured NDIS marketing system to generate consistent participant enquiries and reduce their reliance on manual outreach.

Accentuate implemented a complete customer acquisition growth system for Irises, which included paid Meta ads, automated follow-ups, and lead tracking. This solution delivered measurable results, including 64 new leads and the conversion of 4 new clients within 30 days, achieving a 57.7% lead-to-appointment conversion rate. The system provided by Accentuate gave the client a clear, automated framework for managing enquiries and securing long-term growth.

Irises Support Services