Case Study: a leading steel construction company enhances customer service with SAP C4C and Accely

Leading Steel Construction Company - Customer Case Study

The customer, a leading steel construction company based in the United Arab Emirates, faced challenges consolidating complex processes from diverse teams and locations, accessing real-time project data, and streamlining its HR and sales coordination. To address these issues, they partnered with vendor Accely for a comprehensive SAP solution.

Accely implemented a suite of SAP products including S/4HANA Cloud, SuccessFactors, and SAP Sales & Service Cloud. This integration provided 360-degree project insight, streamlined HR operations, and enhanced customer service. The solution delivered a 36% reduction in deployment time, a 40% reduction in total cost of ownership, and a 50% increase in operational speed for the customer.