Case Study: a large insurance enterprise achieves 87% defect reduction with ACCELQ

a large insurance enterprise cuts defect leakage by 87% with ACCELQ

A large enterprise insurance organization was facing significant challenges with its complex Policy, Billing, and Claims platforms. Frequent configuration changes and regulatory requirements led to fragile, script-heavy automation that was difficult to maintain. This resulted in lengthy regression cycles of over 30 days and high defect leakage. To modernize their quality assurance strategy, the client adopted the ACCELQ unified, codeless test automation platform.

By implementing ACCELQ, the organization enabled business users to design and maintain automation without coding. The solution achieved an 87% reduction in defect leakage and reduced regression cycle time by over 80%, from 30 days to under 5 days. ACCELQ also provided high reuse with minimal maintenance, reducing maintenance effort by approximately 60% and allowing for faster, higher-quality releases.