Case Study: TradiePad achieves a 30% productivity increase and eliminates busy work with Accelo

How TradiePad Eliminated Busy Work & Increased Productivity by 30%

Tradiepad is a cloud-consulting firm started by two Australian tradesmen to help service businesses go paperless and run on mobile technology. After attempting to stretch a heavily customized Salesforce implementation, the team found it expensive, slow and ill-suited to nurturing ongoing client relationships and day-to-day support workflows.

They migrated to Accelo, consolidating data, automating ticketing with Triggers and integrating essential tools into one platform. The result: a 30% increase in monthly projects completed, faster support through unified client records, reduced time spent searching for information, and company-wide visibility that has supported rapid growth and scalability.

TradiePad

Clinton Cowin

Founder & Director