Accelo
46 Case Studies
A Accelo Case Study
Invona is a Brighton-based IT services and consulting firm led by Daniel McNaught that provides cyber security, cloud services and support to small businesses. As the business grew, Invona relied on multiple disparate tools that didn’t integrate, causing manual work, technical faults and difficulty meeting customer expectations.
A trial of Accelo gave Invona a single, user-friendly platform to manage customer relationships, contracts, tickets and sales. Since implementing Accelo (2018) the company has more than doubled its monthly revenue, reclaimed about three days per month previously spent on manual updates, and delivered higher-quality service with happier, more productive employees.
Daniel McNaught
Director