Case Study: Muhlenhaupt + Company achieves a 30% increase in efficiency with Accelo

How This Digital Agency Increased Efficiency by 30% With Accelo

Muhlenhaupt + Company is a 15‑person boutique digital and creative agency in Philadelphia (founders Rip and Adam Muhlenhaupt) that uses data‑driven marketing and creative work to drive client revenue. When Jen Farrell joined as Project & Agency Operations Manager in 2018 she found work scattered across Trello, Google Sheets, Docs and client platforms, making project tracking, resourcing and scaling difficult as client load grew.

Jen implemented Accelo as a single source of truth, giving the team real‑time visibility via the Stream, reusable project and retainer templates, and built‑in resource planning to foresee bandwidth issues. The change saved management time, increased efficiency by 30%, let the agency deliver the same work and revenue with fewer full‑time employees, and improved profitability by connecting activity back to dollars.

Muhlenhaupt + Company

Jen Farrell

Project & Agency Operations Manager